FAQ


Returns & Exchanges:

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, or defective merchandise. We cannot accept returns after 30 days of your receipt of the merchandise.
Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Return and exchanges that are accepted must have the purchases made from the SharifDesign.com website.


By Mail

On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Please allow 10-14 days for the processing of your return.

Email to: info@sharifdesign.com

34-12 36th Ave, Astoria, NY 11106

855-737-3647 Toll Free USA & Canada

1-212-381-9207 Outside USA & Canada

Caring & Storage of Your Handbag:

Treat it like any other high grade leather accessory, use a slightly damp cloth & gently wipe. Please do not use any off-the-shelf chemicals or cleaning solutions. 

Handpainted Handbag Care:

The best way to care for the hand painted bags is to use a very gentle non-silicone, leather cream with little to no alcohol content. Gently apply with a microfiber cloth in a circular motion, let the cream sit for about a half hour then wipe off excess with a clean microfiber cloth.